Your agency shouldn't need you for everything.

Most founders still do the sales, the delivery, the QA and the invoicing.

A lot of that is manual work you know you should drop, but you never get the time. That's where the money leaks out.

I don't sell software. I find that work and take it off your plate.

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"Craig is very professional, consistent, and does the work planned. He only wants the best for his clients and for them to succeed."
— Kevin Keleher, Mediacy Global

How it works

  • 01. Find the drain. I go through how your agency works. I find where senior people are doing admin, and I name the one bottleneck that holds you back.
  • 02. Put the systems in. Work moves from "people do it" to "people check it". Systems do the heavy lifting. Your team makes the judgement calls.
  • 03. Grow without hiring for it. Revenue stops depending on headcount, so the agency can grow without breaking, and without you doing everything.

Who does the work

Craig Thomas

Me, Craig Thomas. I've led engineering for sixteen years, including at Moody's and Pelago, and I scaled a national education programme for the Raspberry Pi Foundation. I run my own business on the same kind of systems I set up for clients.

I won't add to your to-do list. I'll take things off it.

What clients say

"Craig immediately understood our value & worked with us every step of the way to keep evolving the approach as we mapped out the right path for us."
— Ann Powell, Offset
"Craig is meticulous in all elements — from establishing the proper demographic to messaging and deliverability. He was a great partner in getting our new tech product launched."
— Travis Ziebro, Magic Asset
"Craig was incredibly collaborative and communicative throughout our campaign. His willingness to adapt and his commitment to our success were evident every step of the way."
— Rebecca Del Secco, Civility Partners

Price

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from £15k

I take on a small number of agencies each quarter.

The work is fixed price, from £15k. A typical job takes 6–8 weeks: a full workflow audit, the system build and 30 days of support.

Limited places each quarter · from £15k

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